For me, the conversation gave me a huge dose of self-confidence, a result I hadn't expected beforehand. Leaf Decisions:  Make the decision and act upon it. How Do You Build One? Be Prepared to be Nowhere Else – When we devote our attention to nothing else than the words being spoken, and the person speaking them, we acknowledge the importance of what they have to offer and their existence. Fierce Conversations A Can’t-Miss Conversation of Fierce Proportions July 26, 2010 July 26, 2010 Soundview Live Book Summary , books , Business , business book , Business book summary , business books , Communication , Conference/Event , Fierce Conversations , Soundview Live , Soundview Summary , Summary.com , Susan Scott Fierce Conversations: Achieving Success at Work and in Life, One Conversation at a Time (originally published in 2002, and revised in 2017) is a self-help guide about the importance of frank, empathetic communication. Live in the moment and focus on what’s going on right now. Scott advocates truthfulness because it is direct, it is effective, it saves time … Funneling questions are more specific and go deeper into the topic at hand. FreeBookNotes found 5 sites with book summaries or analysis of Fierce Conversations. Everyone’s reality is valid and is worth being considered, if realities are not explored by both people in the relationship it may cause a buildup of emotional tension that will take twice the time and energy to clean up after than it would have been. Establishing a relationship is the easy part, but maintaining such relationships is the difficult task. Relationships will fail unless the other person expresses how they feel or what they’re thinking. Title: Fierce Conversations 1 Fierce Conversations. Invite your partner to respond – encourage the other person to join in fierce conversation you by inviting them to voice their thoughts and emotions on the issue. An attitude. Fierce conversations start with you and how you show up. Fierce Conversations: Achieving success in work and in life, one conversation at a time by Susan Scott. We live in the present moment, but we can’t live anywhere else. Solve them as they come up, but don’t dwell on them or you … Travel and International Foods (http://wyld-about-food.blogspot.com/). Sign up for a 5-day free trial here. Report the action(s) taken at regular daily, weekly or monthly intervals. This requires respecting their point of view and building understanding through empathy. We must effectively prepare the presentation of an issue before a meeting or fierce conversation to prevent incoherent or incomplete explanations of the problem. • A fierce conversation is one in which we come out from behind ourselves into the conversation and make it real. This promotes resolution, rather than the person playing the blame game. Focus on being Fierce – Don’t focus on being the boss; Full Summary of Fierce Conversations. This book is essential for leaders, coaches, and anyone who has relationships they feel could improve. G Leaders should listen to their employees without judgment or bias. Intuition is not guesswork. Don’t ignore your instincts; follow them. Select a specific example that illustrates the behavior or situation you want to change – examples are important, so be sure to think of an example that best supports your issue. Fierce Conversations Summary Author: Susan dwells on the importance of if we really ask someone something; they will really answer in return. Trust your instincts instead of overthinking things because you never know if something is good until you try it out. By listening to what others have to say, we are attempting to understand their interpretation of reality through empathy. If poor decisions are made, it could potentially harm or destroy the organization in the long run. Don’t forget to keep appointments unless there’s an emergency that prevents you from doing so. Communications expert Susan Scott maintains that a single conversation can change the trajectory of a career, marriage or life. Learning how to have a Fierce Conversation will allow for more The third technique is solution awareness – describing some action steps that can be taken in order to improve things. Be prepared to deal with conflict if the other person does not react to your words as planned. Fierce Conversations Summary and Analysis Buy From Amazon. You can use the above statement in a conversation you need to have with someone. You also shouldn’t be too vague or ambiguous with your words. An invitation to respond. Susan Scott runs the consulting practice Fierce Conversations Inc. She founded Fierce in 2001 after 10,000 hours of conversations with executives and CEO think tanks. Tell the truth and let the truth be told in every conversation you have with others. Scott, S. (2004). The goals of the decision tree are: to identify clearly which categories decisions and actions fall into, to provide employees with a clear upward path of professional development, and to assist companies in consciously developing grassroots leadership within their organizations, freeing up executives to take on more challenging responsibilities themselves. Susan Scott maintains an international consulting practice through her firm, Fierce Conversations Inc., which provides Fierce Conversations, Fierce Leadership, and Fierce Coaching programs to CEOs and company leaders. The result is a clearing of the air, a breaking of tension. Reading the full book is highly recommended. Pay attention to every conversation you have. They are meant for individuals to be leaders, to speak and … Come out from behind yourself into the conversation and make it real ; 3. 2. The first way is to recognize the other person’s situation. Despite a 2017 update, she doesn’t talk about instant messaging as much as you’d expect, which may show her being out of touch with the times. “Mineral Rights” is a metaphor for a deep, meaningful conversation. Hospitals use RCA when someone dies unexpectedly so they can move past blaming an individual doctor or nurse and understand how changes in the system could improve patient care in future cases. In the past, it was common for leaders to be dictatorial and make decisions without consulting others. The results are usually powerful, and Scott’s workbook exercises will allow readers to have effective, life-changing fierce conversations of their own.”(Siegfried), “As Ken Blanchard notes in his foreword to this book, a course in conversations won't be found in an M.B.A. curriculum. Behind the curtain, dirt and grime … For fourteen years, she ran think tanks and seminars for business leaders… More about Susan Scott Fierce – meaning robust, intense, strong, powerful, passionate, eager and unbridled. He did highlight one very important characteristic about the book when he stated, “creating positive change through powerful communication.”  Along with Barnes & Nobles’ when explaining the book’s purpose is to establish, “an honest, meaningful, authentic exchange between two people.”, Barnes & Noble. It is different from theory or speculation because it comes directly from an observation in the field. Don’t report the action(s) taken. Although the examples were very helpful, it started to get a little overbearing reading about several examples to express a point. Have you ever wondered how to make your values more concrete and specific? Sometimes people have to face difficult issues, but they put them off because those issues are uncomfortable. Fierce Conversations is a must-have in today’s fast-paced world. Key Point 2: Co-workers must establish “ground truth,” which is a realistic assessment of how the business operates and performs. Boris Groysberg and Michael Slind researched leadership by interviewing more than 150 managers about their management style, which they call “organizational conversation.” This style focuses on communication above all else. You'll love my book summary product Shortform. The seven principles of conversation are: Be courageous and check the facts. Siegfried, D. (n.d.). If I were the author of the book, I would have done these three things differently: 1. This helps avoid getting lost in tangents and distractions along the way. Fierce Conversations: Achieving Success at Work and in Life, One Conversation at a Time (originally published in 2002, and revised in 2017) is a self-help guide about the importance of frank, empathetic communication. A business has a ground truth too, and leaders must try to understand that reality. When you think of a fierce conversation, think passion, integrity, authenticity, and collaboration. Susan Scott is a best-selling author and leadership development architect, who currently runs her own company – Fierce, Inc. How to expand and enrich conversations with colleagues, customers, friends and family members. Your company through our Train-the-Trainer experience she refers to may be the ones... About positive change is valid will try not to just use any old question the... Company, she led CEO think tanks and conducted many one-on-one conversations with ranking... Be the CEO of you ) ‘ don ’ t happen overnight ; it was a very uncomfortable to! They can also help bring about positive change openly express our thoughts and situations that anyone can relate one! And when, I expected to learn to be conduits of information people you ’ re in new... 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