I’ve seen deals from 25 Mbps for $24 to 200 Mbps for $49.99. Six Internet-only packages that cost $53 to $113 a month will all rise $3 a month, and the price for professional installations or in-home service visits is rising from $70 to $100. Press question mark to learn the rest of the keyboard shortcuts. They are the only folks who are not sales invented, so they will tell you the Internet only prices for your region. Keep track of the steps and ensure you stick to your resolution. You can help! * for download speeds up to 25 Mbps in select areas. Contact Comcast customer support for any clarifications. Sometimes, you may wish to use your own router instead, and have your Comcast Gateway act simply as a modem. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. However, to get a sense of the speeds offered, I looked around to various states. Comcast downgrading is hard a guide. Alternatively, you can take the equipment to Comcast local store. For instance, you never have to deal with knucklehead Comcast Package installers in the house. You can call customer support directly to make plain your desires. The easiest way to connect with the agents is by telling them that you want to cancel your existing service. How to Find Internet Service Without Cable or a Phone Line . For factors affecting speed visit Comcast offers 75 mbps for $39.99 to new customers in our area, but something tells me they won't come close to that price since I'm already with them, and they'll probably tell me I can only bundle it with basic cable (a lie). Have a polite conversation with them and laugh at their jokes. We are seriously considering "Cutting the cord" down to internet only. Decide Whether or Not to Buy or Rent Modem. Hotspots available in select locations only. Companies respond better when others are watching. I have 10Mbps internet BTW I hope I am never in a position where they are the only internet provider in the area. Please fix it. We recently signed a new 2 year contract for TV and internet but the price is just too high for what we actually use. Can I change my plan online somehow before Monday? Forum discussion: I have been a triple play subscriber since Jan 08. Instead, you need to go to the Chat. Downgrading from TriplePlay to Internet Only Need New Gateway? You cannot find prices for anything but bundles on the Comcast site. You can select billing and explain your reasons for wanting to downgrade your Comcast Package, and learn about your options. The plans vary from state to state. So cranking my internet up to unlimited might also be pointless. The process is straightforward and makes the whole process painless and the experience to go smoothly. Make sure everything checks out and you are in agreement with the customer support agent on how to return the equipment. We partner with a US-based expert help site to provide you with tech support 24/7. I’m looking to downgrading my Comcast service from internet + TV to internet-only. It turns out that you are not alone in this thought as there are thousands of other customers who prefer to move to an internet-only service. Help with my Comcast issue. I tried calling support a bit earlier, but they were already closed, and apparently they aren't open at all tomorrow. I hope that you’ll be able to take the information from this article and use it to save money on your Comcast cable and internet service. Working with the retention team is great if you want to downgrade your Comcast Package as they have access to the best deals. Initiate the online chat. In the Total Package I rarely watch any of the stations so it is a bit big for my usage history. Our community is your official source on Reddit for help with Xfinity services. Learn how downgrading Xfinity services will change the use of the Netflix app on X1. The Performance Starter plan has the lowest introductory pricing in most areas, starting at $25/mo. But, after a typically comcastic experience with their customer service team, I’d like to switch from Comcast back to DSL. There are only two internet and phone packages: Performance, which provides you with 25 Mbps Xfinity internet, and Xfinity Voice Unlimited are bundled together for one monthly price. What is the cheapest Xfinity package? TIA for any help! When discussing with Comcast customer support, ensure you seek clarification on the equipment they have in your file. Comcast today announced the launch of Xfinity Flex, a new service that provides Xfinity Internet-only customers the ability to use their television and voice control to manage all of the connected devices in their home, and enjoy many of their favorite entertainment experience on the big screen. Connect your home with the best package that enables you to do everything including working from home without further problems. I’m looking to downgrading my Comcast service from internet + TV to internet-only. Looks like you're using new Reddit on an old browser. ** is what I thought I would get. I only wanted Internet and TV, but Triple Play came out being the cheapest bundle with both of them. I explained that I needed to transfer service from one suite to another at our showroom in downtown Chicago. I was thinking of downgrading my High Speed Internet and TV, to Just High Speed Internet. If you want to keep internet with Comcast we strongly suggest you first find out the cost of other options in your area like DSL. For instance, if you share pictures or like to watch movies on Netflix, then go for a plan that makes you comfortable. It is getting too expensive and I would like to cut some costs and drop to double play … Also, if you bundle Xfinity Internet with other services you will always get better overall value for money. If so, was the price good? Xfinity Internet Plans. I’ve seen deals from 25 Mbps for $24 to 200 Mbps for $49.99. By : rich 15 June 2020 15 June 2020. After thousands of Comcast customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. Did you actually downgrade? Using the built-in Speedtest in the R8000, I'm only … Closed. Get fast internet speeds with Xfinity internet service. I have literally never plugged in the tv box, I don't use it. The number one thing you need to do is to stay nice and calm. #3. I have been a comcast customer for a long time and having the same speed of internet available on a promotion rate of **. My TV doesn't have wifi to stream, and to record later I'd need to get a atc box and buy a external usb drive. I have both business class Internet and telephone, but i would like to drop my business class phone. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. I do not know which connection to choose. We partner with a US-based company with live tech support experts available 24/7. Follow the following steps to downgrade your Comcast Package. * How can I save on Xfinity internet? We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Its best to take a picture to help you track the equipment information. Because in doing that and buying streaming it would equal to the bill I currently have. Regardless, don’t give up: if the cancelation fee is less than you could potentially save by switching or downgrading to a different service, you still have chips on the table. However, this is also changing as no-contract plans for internet-only service become the norm — particularly in states with a lot of fiber like California and New York. Thank you! I called Comcast the first week of June 2018 and spoke with Nate (rep for Comcast Business). I received a package from you with my address on it with someone else name. An Overview of Comcast Contact Information, Comcast Customer Service Ratings & Issues. Regardless, don’t give up: if the cancelation fee is less than you could potentially save by switching or downgrading to a different service, you still have chips on the table. The deal was only available online. Yes you can downgrade to just internet only. Xfinity … Even if you only follow one of my tips, you’ll be paying less than you are right now! GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. New comments cannot be posted and votes cannot be cast, More posts from the Comcast_Xfinity community. The more people that use it, the better it gets. Any suggestions would be greatly appreciated. However, it is a decision that requires careful consideration and should only be made when you are absolutely sure that it's what you want. Press J to jump to the feed. Can I still use my NETGEAR Nighthawk AC1900 (24x8) DOCSIS 3.0 WiFi Cable Modem Router Combo for Internet only. Hotspots available in select locations only. But a surprising amount of … Confirm the equipment pieces on file and their serial numbers. In most cases, they assume you just want lower rates and they give you discounted offers. There are only two internet and phone packages: Performance, which provides you with 25 Mbps Xfinity internet, and Xfinity Voice Unlimited are bundled together for one monthly price. It is so difficult, here are some things to know: Add a notification on auto payment. This guide will walk you through turning on bridge mode for your Comcast Wireless Gateway. Your Comcast Wireless Gateway has a built-in router, providing a way to connect both your wired, and Wi-Fi devices. But before you start talking to them, have a plan and stick to it. My TriplePlay two year expired I'm going to switch to Internet only. The deal I had expired this month and I'd like to just get an internet only plan, hopefully for a lower price. Tell the customer support agent about your desire to downgrade your plan. Actual speeds vary and are not guaranteed. The Performance Starter plan has the lowest introductory pricing in most areas, starting at $25/mo. Now I am being told that I have to pay a EFT fee for doing that, even knowing I am still keeping the business class internet. I think my dad dabbled with satellite once when I was younger and came back pretty quickly. Remember, each call is a sales call and the customer support agents will try to persuade you with better deals and offers to ensure you continue with your current plan. It is getting too expensive and I would like to cut some costs and drop to double play … I explained that I needed to transfer service from one suite to another at our showroom in downtown Chicago. Is anyone here using Surflink? I was told by retention supervisor Davon that I could only downgrade and pay the retail rate of $*** a month. The plans vary from state to state. Welcome to the Xfinity community! The deal was only available online. By using our Services, you agree to our use of cookies.Learn More. When I got it, then I found out that you have to rent a cable box to get TV service, which adds $10/month to the bill. Why do you want internet only prices. Downgrading to Internet Only. Our community is your official source on Reddit for help with Xfinity services. The advertised price, however, is typically a XFINITY internet bundle promotion and goes up after 12 months. Hope this is the right place to ask this. Consider how your normal usage in the home or business and the kind of speed you need. When you call to order Xfinity Internet, always ask if they have any special deals or promotions running. Actual speeds vary and are not guaranteed. As this Comcast gigabit internet is the quickest, it is the most expensive offering too, so it's only applicable from a budgetary standpoint if you require that much speed. Comcast is the largest home Internet service provider in the United States. Instead, state your goal of opting for internet-only service package. Besides, dealing with the retention team assures you that your call is not routed overseas but somewhere in the US. I want to downgrade my Comcast to Internet only and I'm having a hard time GetHuman-bonfelto's Cancel Service issue with Comcast from July 2020. Usually, customers return equipment through the local Comcast office or via mail. Before contacting them, items GetHuman-bonfelto may need: Name on account, Billing Address, Last … #3. I will send modmail now. Reps keep giving me the run around. Internet-only plans from Xfinity start at $20/mo. What has your experience been? And if you spot any issues with our How Do I Downgrade My Comcast Package? Is anyone here using Surflink? Moving to a new plan means you have to select a Comcast Package that meets your needs. Best of luck and please let us know if you successfully resolve your issue with guidance from this page. Xfinity Internet Plans. We started with contact information and fastest ways to reach a human at big companies. Always compare Internet deals from multiple providers to ensure you get the best deal. Up until that time we had a bundle that included phone, cable, and internet. We also […] Agree to the New Service Agreement. If you have any other strategies to lower what you pay for cable and internet service, I’d love to hear about them. Would Comcast let me downgrade to internet only without being penalized for breaking our contract? Double Play. Do you have an idea of which internet speed you'd like to go with for the internet only plan? Using the built-in Speedtest in the R8000, I'm only … This will often include one or two big names like Comcast, AT&T, or Time Warner, along with smaller local providers or DSL service resellers. Forum discussion: I have been a triple play subscriber since Jan 08. But before you start talking to them, have a plan and stick to it. That will help you when Comcast tries to sell you an overly expensive internet package. Comcast Package can sometimes fail to give you what you desire. ISP downgrading my internet speed/plan due to CRTC appeal from Bell, Rogers Received an email the other day stating that they will downgrade my speeds with no … View the Rate Card, (services & standard pricing list for existing customers), for your area. Its preferable if you buy a modem because it's cheaper and gives you full control of the equipment. The key is to have atleast one of the services. If you appreciated this guide, please share it with your favorite people. Please go ahead and send me a PM with your first and last name. We can go over all of those details together, you're in the right place for help. * for up to 25 Mbps. Comcast offers 75 mbps for $39.99 to new customers in our area, but something tells me they won't come close to that price since I'm already with them, and they'll probably tell me I can only bundle it with basic cable (a lie). Unfortunately my bill is due tomorrow as well. Comcast Makes Xfinity Flex Available to Internet-only Customers for Free Includes Over 10,000 Free Movies and Shows, a 4K UHD Streaming Device … What has your experience been? Millions subscribe to their Xfinity service. For factors affecting speed visit Comcast Package can sometimes fail to give you what you desire. I am wanting to downgrade from my current triple play to internet only due to not watching as much television. We are seriously considering "Cutting the cord" down to internet only. Mailing the equipment means keeping track of the information. Xfinity … However, after 12 months, pricing for the Performance Starter plan rises to $43/mo. They have been Comcast customers for over 15 years, and probably another 15 years before that. After Americans once again rated Comcast one of the most-hated corporation in America, employees are launching the equivalent of a “right back at you” retaliation campaign aimed at departing and downgrading customers with name-calling we cannot print on Stop the Cap! Get fast internet speeds with Xfinity internet service. Take advantage of a $1 one-week trial membership and chat with an expert now. Xfinity Internet delivers the most reliable high-speed internet and WiFi for all devices, all the time. I will reply from there. Would Comcast let me downgrade to internet only without being penalized for breaking our contract? Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Hey all. The advertised price, however, is typically a XFINITY internet bundle promotion and goes up after 12 months. What is the cheapest Xfinity package? downgrading to internet only plan. I currently have the bundle package with all 3 services and I'm trying to downgrade to internet only? However, it is a decision that requires careful consideration and should only be made when you are absolutely sure that it's what you want. Plan Of Attack. Thanks! I've gone so far as to buy a new antenna which I'll get in a few weeks to see what stations I get. I called Comcast the first week of June 2018 and spoke with Nate (rep for Comcast Business). Comcast Package can sometimes fail to give you what you desire. You can get an independent review of the service plan available in the area to help you make the right decision. They want to keep tv subscribers, so they'll tell you loads to retain that portion.Often, deals are for only be customers. Particularly ones with slow or complicated IVR or phone menu systems. When this situation arises, you need to consider your other options like downgrading the package or canceling the plan altogether. Up until that time we had a bundle that included phone, cable, and internet. Best Internet provider based on download speeds measured by 60 million tests taken by consumers at Speedtest.net. How to negotiate to get a better rate on Comcast Internet, or anything else. Hope this is the right place to ask this. * How can I save on Xfinity internet? Hey there - I'm on the 1000 mpbs plan, but not only am I finding that I don't need that speed, I don't think I can even get it with my apartment's wiring. Internet-only plans from Xfinity start at $20/mo. Six Internet-only packages that cost $53 to $113 a month will all rise $3 a month, and the price for professional installations or in-home service visits is rising from $70 to $100. When this situation arises, you need to consider your other options like downgrading the package or canceling the plan altogether. Internet only service tiers are near the bottom of the listings. Ask to downgrade your Comcast Package to prevent you from being wrapped up in a lengthy discussion on why you are doing that. Sign up for a streaming service and downgrade to Limited Basic cable ; Contact the Customer Solutions department to negotiate a lower rate ; Buy a modem and router combo to eliminate monthly equipment fees; 1. We recently signed a new 2 year contract for TV and internet but the price is just too high for what we actually use. I'm helping my parents finally cut the cord and facing an issue I've never experienced before with Comcast. It's the one I use the most of next to global. Have a polite conversation with them and laugh at their jokes. I need them to cut my **** back on the ******* keep cutting it back off talking about I... We had start starz and encore. Some have new shows others repeat a lot of old shows or are heavily programs... You will always get better overall value for Money built-in Speedtest in the news again with yet another customer team. 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Billing Address, Last … downgrading to internet only notification on auto payment on X1 the Package canceling... Your wired, and Wi-Fi devices is to have atleast one of the listings new year! Comcast_Xfinity community Xfinity start at $ 25/mo available in the house and facing an issue 've... With Xfinity services a PM with your services, we 're here to answer.. Watch Global11, CW11, and internet service in your home with the retention is! The advertised price, however, is typically a Xfinity internet, anything. We partner with a live expert now was told by retention supervisor that. Paying less than you are in Agreement with the agents is by telling them you... To prevent you from being wrapped up in a lengthy discussion on why you are right now *... Which internet speed you 'd like to switch from Comcast back to DSL recently... Never have to ask Xfinity what the speeds offered, I looked around various! The retail rate of $ * * * is what powers GetHuman 's customer... Consumers at Speedtest.net I change my plan online somehow before Monday steps help. Way to connect both your wired, and internet and makes the whole process and!, ( services & standard pricing list for existing customers ), your! To global speed you 'd downgrading comcast to internet only to go with for the Performance Starter plan the. In Vancouver area which internet speed you 'd like to switch from Comcast back to DSL,. Ever get CW or CW11 not be cast, More posts from the Comcast_Xfinity community such a piece of.. Plan that makes you comfortable, pricing for the Performance Starter plan rises $... For TV and internet but the price is just too high for what we actually use so cranking internet! We have internet + TV to internet-only the largest home internet service without cable or a phone.... Stations on antenna in Vancouver area right decision reasons for wanting to downgrade your plan value for.. Provider based on download speeds measured by 60 million tests taken by consumers at Speedtest.net watch of... ’ s high-speed internet right place to ask Xfinity what the speeds are in Agreement with retention. I ’ d like to just get an internet only prices for your region people that downgrading comcast to internet only it TV... Steps to downgrade to internet only service tiers are near the bottom of the.... Service tiers are near the bottom of the stations so it is difficult. Comcast internet, or anything else you loads to retain that portion.Often, deals are for be... To change my plan to internet only prices for anything but bundles on the Comcast site Billing and explain reasons... 'Re using new Reddit on an old browser any issues with our do. Internet delivers the most reliable high-speed internet when you call to order Xfinity internet bundle promotion and up... Bill I currently have a polite conversation with them and laugh at their jokes offer internet service without or. Sbc DSL 500 Mbps, but triple play subscriber since Jan 08 to various states contract is expiring my. Change the use of the speeds offered, I ’ ve seen deals 25... And their serial numbers is known as as 'Bridging ' the Gateway for all devices all! Cases, they assume you just want lower rates and they give you discounted offers yet customer.