The call center is open Monday through Friday, from 9:00 a.m. to 5:00 p.m. (Manila time), except on Philippine and U.S. holidays. Then he told me to sell him the computer which was on the table, as it was a sales call center. How to Pass a Call Center Phone Interview: Complete Guide. However, here are some tips: Be careful how you speak. When you apply for a position in a contact center here in the Philippines, it’s usually going to take you the whole day. Pass Your Call Center Exam ... Versant and Computer Based Tests are the easiest and widely used Call Center Interview materials today in the Philippines. If you are a fresh graduate you might be thinking of applying at one of these BPO companies. Call center Interview Questions in Philippines "Call center representatives are masters of communication. A Complete Guide To Successfully Answering Call Center Interview Questions In The Philippines. He asked me to tell him about myself, I did. As one of the call center agents for 3 years now, I have decided to write tips on passing the call center application process. How to pass call center interview To successfully secure this kind of job, you should exhibit exceptional skills, personality, and know-how during the interview session. Call centers offer assistance on behalf of companies for customers with questions, concerns or feedback about products or services. Here are my tips on to how to pass the initial interview. Passing a call center interview may seem difficult at first but once you’re in the zone, you’ll think of it as a piece of cake. 14 Common Call Center Job Interview Questions & How to Answer Them. Categories CALL CENTER JOB HUNTING TIPS Tags BEST JOB HUNTING TIPS, CALL CENTER JOB HUNTING TIPS, CALL CENTER TESTS Post navigation. February 10th, 2017 Written by: Molly Masterson. Find a call center now and apply, who knows, maybe it … I even told him I was blacking out. Our recruiter’s tip: Try to answer questions about yourself directly. Employers are looking for candidates who have superb customer service skill and can easily explain issues to clients without face-to-face contact. All I could say was I was nervous. Call centers in the Philippines pride themselves with fluent-speaking agents, some even speak with a British accent to perfection. Versant Versant, the spoken language test! Apart from the advantage of helping businesses achieve success, call centers have opened doors, job opportunities, and evident career growth to many Filipinos. But not confidently. Callers in the United States should call (703) 520-2235 on its Eastern Standard Time equivalent of operation hours. Providing outstanding customer service is paramount for all companies — with 76% of consumers saying they view customer service as a “true test” of how a company values them, according to a 2015 Aspect report. Call Center Interview Questions: About You. Visa interview appointments can … They want to know that you will do that when answering customer questions. Show your personality in these questions to make the interview a little more interesting, but always be mindful not to be disrespectful. ADVERTISING. Interviewing for a call center position is an opportunity to showcase your problem-solving skills and demonstrate your ability to build trust with customers. The call center industry is growing and growing and a lot of Filipinos look at it as a very good means of living. Share This Page. Listen to the ENTIRE question and pause to think before speaking. There is no real difference between a call center interview and another interview. I couldn't say anything. How to Improve Your English Accent and Land a Call Center Job. The person started to ask me questions and I couldn't answer them. An initial interview can be done over the phone or in person. I recently had an interview for this job. They are listening for enunciation. 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